Gemeinsame Systemgruppe IfI/b-it

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News and Service Indications

Here you will find recent Information and Service Indications for our infrastructure. If you are interested to receive these informations via email, please subscribe to We are using this list to announce technical issues, maintenance windows and the results of these proceedings.

2022-09-19: Poster printouts unavailable at the moment

We are unable to print your posters at the moment due to defective hardware in our poster plotter. Please utilize the similar service from the University IT and Data Center.

Update (2022-10-05): the plotter has been repaired, we resumed top provide our plotting services.

2022-09-15: Availability of Pool PCs during nighttime

In order to reduce power consumption, the publicly accessible Pool PCs are automatically shut down over night, from 8 p.m. CEST to 8 a.m. CEST.
More information can be found on the Pool remote access page.

2022-07-19: WiFi Certificate about to expire, replacement imminent

UPDATE 2022-07-25: the certificate was successfully replaced.

As the current certificate used for our wifi authentication services is about to expire, we will be updating to a new certificate soon. Your operating system could be set up to notify you about this for security reasons. If this happens, you can safely accept the new certificate and make sure it is the right one by comparing the certificate fingerprints to the ones issued on our wifi documentation page.

2022-07-15: E-Mail service computer science & b-it unavailable

Update: The e-mail-service is restored.
The email addresses @informatik, @cs and @bit are affected. The problem is being worked on.

2022-04-05: Authentication Problems with Matrix Service

After the last Update of the matrix Service, some users may have experienced problems logging into out matrix service. This problem is now fixed. Existing sessions were not affected by this problem.

2022-03-03: new Chat-Function on GSG-Supportpages

As we are trying to further accomodate incoming support requests especially from students, we added a new chat function to this page to give you an opportunity to request aid directly from us without the need for a physical helpdesk. If this service is maintainable, we will try to implement it into other central services (like i.e. WUMI).

If you want to use the chat, just click on the blue bar on the bottom right part of the page footer.